Lost and found
It can happen that you forget or lose something on board the Waterbus — which is, of course, very unfortunate. Always try to keep an eye on your belongings, but if you’ve lost something, check our iLost page to see whether your item has been found.
If you’ve lost something on one of our Waterbuses, you can check there to see if it has been recovered. There’s no need to call us — we make sure that all found items are uploaded to the website within 48 hours.
Found an item?
If you find something during your journey with Waterbus, please hand it to one of our crew members on board — they will take care of it from there. Waterbus is not liable for lost items during your journey.
Important
You must complete the full online process to identify yourself as the rightful owner. Afterwards, you can make an appointment to collect your item from our office, or have it sent to you. Don’t forget to bring your ID and the registration number when collecting your item at our office.